SM
Stephen M

1 reviews | Active since Nov 2019

01 Nov 2019, 15:30

Renault Captur

Vehicle delivered after a repair with the negative terminal loose on the battery. The result is a car that wont start and a flat battery. Technicians arrive to check it out and have the cheek to leave a message that i must purchase a new one! Still waiting for a response from the service supervisor!

0
Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply01 Nov 2019, 16:12
Official
Thank you for your feedback.

We wish to apologize for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Kind Regards 

Best regards,