AC
Andrew C

1 reviews | Active since Apr 2021

01 Mar 2025, 18:33

Proline Autobody Wynberg - Don’t go there!

What should have been a basic 4 week repair took 6 weeks. Upon collecting, 5 items agreed to and paid for were not done. They seemed surprised and had no response when I questioned their so called quality control division that I received a message from before collecting my car that everything was checked and done. Too much business from insurance companies, no service, no quality and no concern when a client is unhappy. Next time I choose where my vehicle gets repaired, not my insurance company!

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply03 Mar 2025, 06:58
Official
   Good morning Andrew,

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your repair and service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned.

The Renew-IT Team, always@yourservice