NN
Neil N
1 reviews | Active since Nov 2020
24 Nov 2020, 09:22
Proline Autobody Wynberg
Poor service from proline Autobody Wynberg, head office even worse as they do not follow up on complaints. Vehicle had to be returned 3 times before they actually did the right thing. Branch has a quality inspection team yet vehicle comes out with 3 different colors over spray and not aligned properly. Very disappointed
Helpful (0)
Replies (3)0
Replies (3)
Proline Panelbeaters's replyOfficial
24 Nov 2020, 10:19Good Morning Neil N
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Proline Panelbeaters's reply24 Nov 2020, 10:19
Official
Good Morning Neil N
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
NN
Neil N's updateReviewer Update
24 Nov 2020, 10:22I have heard this so many times I won't hold my breathe thanks
NN
Neil N's update24 Nov 2020, 10:22
Reviewer Update
I have heard this so many times I won't hold my breathe thanks
Proline Panelbeaters's replyOfficial
30 Nov 2020, 16:31Good afternoon Neil
Trust you are well
Please advise what your concerns are regarding the repairs done to your vehicle , the previous issues you raised were sorted and you confirmed you are happy with the repairs even though you were not happy with the service which we apologized for on behalf of the branch.
Trust you are well
Please advise what your concerns are regarding the repairs done to your vehicle , the previous issues you raised were sorted and you confirmed you are happy with the repairs even though you were not happy with the service which we apologized for on behalf of the branch.
Proline Panelbeaters's reply30 Nov 2020, 16:31
Official
Good afternoon Neil
Trust you are well
Please advise what your concerns are regarding the repairs done to your vehicle , the previous issues you raised were sorted and you confirmed you are happy with the repairs even though you were not happy with the service which we apologized for on behalf of the branch.
Trust you are well
Please advise what your concerns are regarding the repairs done to your vehicle , the previous issues you raised were sorted and you confirmed you are happy with the repairs even though you were not happy with the service which we apologized for on behalf of the branch.