AVdE
Annelize Van der Elst
1 reviews | Active since Apr 2014
21 Nov 2019, 17:48
Pro-Line Auto Body part of the Renew-It Group.
Worst service ever. One lie after the other. New parts removed from my car whilst in their possession and replaced by worn-out old parts. Car has been on their premises for more than a month. When I finally arrive to collect my car, I get asked to wait for 45 minutes as they are just busy washing the car. Three hours later, my car gets handed over to me by the receptionist and the car hasn't been washed.
Helpful (0)
Replies (2)0
Replies (2)
Proline Panelbeaters's replyOfficial
22 Nov 2019, 09:21Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Proline Panelbeaters's reply22 Nov 2019, 09:21
Official
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
AVdE
Annelize Van der Elst's updateReviewer Update
25 Nov 2019, 10:22No-one from the Renew-it Group or Pro-line Autobody, Wynberg has responded to any of my emails.
What guarantee do I have that you are going to do anything?
Your dedicated helpdesk has not responded either!
What guarantee do I have that you are going to do anything?
Your dedicated helpdesk has not responded either!
AVdE
Annelize Van der Elst's update25 Nov 2019, 10:22
Reviewer Update
No-one from the Renew-it Group or Pro-line Autobody, Wynberg has responded to any of my emails.
What guarantee do I have that you are going to do anything?
Your dedicated helpdesk has not responded either!
What guarantee do I have that you are going to do anything?
Your dedicated helpdesk has not responded either!