LW
Lauren W

1 reviews | Active since Dec 2016

10 Apr 2017, 15:52

Poor customer Service

<p>I have been waiting 3 weeks for my vehicle to be fixed post an accident, I was informed that the work will take between 7-10 working days, today I am told they need another 3 days, this is seriously ridiculous and I have no other means of tranport.Not that they care as I have called my service consultant several times but he is never available and he never returns my calls. This is the worst service ever.</p> <p>If your insurance house recommend renew-it, dont use them the service is pathetic!</p>

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply10 Apr 2017, 16:02
Official

Hello Lauren

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za