LH
Lindiwe H

1 reviews | Active since Sept 2012

21 Apr 2017, 16:58

POINTLINE SANDHURST IS USELESS!!!

<p>I have never experienced such a terrible experience in fixing my car and for branch in an area such a Sandhurst, I'm highly disappointed. I have now taken my car there several times for the same damage, there is definitely no quality control at the end of the repairs. When you come fetch your car, they just give you your key and don't even take you through all the repairs done, instead it came back with dents and scratches that were never there before. They don't communicate efficiently they just send you automated messages as a form of their communication which means nothing because as soon as you respond to those messages, they never get back to you.</p>

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply02 May 2017, 12:28
Official

Good Day


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za

Best regards,