LS
Luana S
1 reviews | Active since Jan 2020
03 Feb 2023, 14:08
Pathetic customer service
Turn around time is ridiculous. No follow up, no update and Rachel’s does not know what customer service is. My car has been in repairs for a month going to two months for minor repairs, if I did not follow up with MiWay Insurance last week calling up and down my car would not have attended too’ now she wants to tell me I need to wait another 10 to 12 working days. In the meantime I am overspending on Bolt services. But what do they care.
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Replies (1)
Proline Panelbeaters's replyOfficial
03 Feb 2023, 17:42 Good day Luana,
Thank you for taking the time to review us on this platform.
Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Management of Proline Autobody and they will be in contact with you regarding the above-mentioned.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Management of Proline Autobody and they will be in contact with you regarding the above-mentioned.
The Renew-IT Team, always@yourservice
Proline Panelbeaters's reply03 Feb 2023, 17:42
Official
Good day Luana,
Thank you for taking the time to review us on this platform.
Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Management of Proline Autobody and they will be in contact with you regarding the above-mentioned.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Management of Proline Autobody and they will be in contact with you regarding the above-mentioned.
The Renew-IT Team, always@yourservice