JY
Joe Y

1 reviews | Active since Aug 2021

20 Jul 2023, 20:32

I would just like to thank Isabel and Rachel for the service they provided me

<div>I would just like to thank Isabel and Rachel for the service they provided me. I was frustrated with Proline as they’re slow however they handled my frustrations accordingly and ensure excellent service. The ladies gave amazing service. However The Renew it Proline dealer was a different all together.. what a ride. Between Proline Panelbeater and Naked Insurance. They took 3 months to fix my car. I’m absolutely horrified.</div>

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply21 Jul 2023, 08:25
Official
Good day Joe Young

Trust this email finds you well

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned