1 reviews | Active since May 2017

10 May 2017, 04:48

How do you people sleep

<p>So this ***** little business is very very quick to take your money. Very quick to reassure you that their work has been done properly when you express concerns that the next day you will be taking a 12 hour trip the next day. Thank the stars that this happened in my driveway. Because after grabbing my money and feeding me total bull****. 4am as I'm about to leave for my trip the clip that they replaced on my clutch just broke. Livid is an absolute ubderstatement for my current feelings. No answer on their emergency after hours contact(no surprise here it's what you come to expect after looking at how poor their workmanship is). So I tried to call the branch owner, Charles. Once again no answer as is becoming par for the course with this little money making **** they have going on. One really expects that when paying a fifth of the value of the car in repairs that it would be done right. WRONG! They do a half assed job and use non manufacturer approved parts then charge you premium prices for sloppy work and sub par quality parts. How the hell do you people sleep at night? Oh and I nearly forgot to mention! While you're trying to get the funds to pay them for their heavily marked up **** they will phone you up to 3 times a day. Hell sometimes as early as 7am.</p>

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply10 May 2017, 08:03
Official

Hello Connor Hiener

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za