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sharron M
1 reviews | Active since Dec 2018
08 Dec 2018, 11:55
Horrible Service
i have received a terrible service from proline renew it. the lady kayle was unprofessional and rude to us.
We were called at 11:00 and tell us that we must come and pick-up our car or she will charge us a storage. she even sms us banking details with no bank name and my question was this is unprofessional and extremely rude. i will never take my car there there are so many renew out there and i have bee treated very fairly and professional. I have used Renew IT Randburg called in time and give some time to come and collect my car.
Regards Sharron
Helpful (0)
Replies (1)0
Replies (1)Proline Panelbeaters's replyOfficial
10 Dec 2018, 08:25 Hello Sharron M
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Proline Panelbeaters's reply10 Dec 2018, 08:25
Official
Hello Sharron M
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Thank you for your feedback.
We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
