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sharron M

1 reviews | Active since Dec 2018

08 Dec 2018, 11:55

Horrible Service

i have received a terrible service from proline renew it. the lady kayle was unprofessional and rude to us.

We were called at 11:00 and tell us that we must come and pick-up our car or she will charge us a storage. she even sms us banking details with no bank name and my question was this is unprofessional and extremely rude. i will never take my car there there are so many renew out there and i have bee treated very fairly and professional. I have used Renew IT Randburg called in time and give some time to come and collect my car.

Regards Sharron

0
Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply10 Dec 2018, 08:25
Official
 Hello Sharron M

Thank you for your feedback.

We wish to apologise for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).

Kind Regards,

Renew-It Autobody @ Your Service
www.atyourservice.co.za