Hiding behind fancy systems - still poor service

<p>I have had a vehicle in at proline or an easy and uncomplicated panelbeating job that involves replacing parts without any complex work for over two weeks now. Originally I was told it would be ready five days ago. The their fancy tracking system and sms notifications tell me that it is postponed to be done by today. Tracking told me everything was on track for deliver today. I try call the agent to get a fix on a time - and then I get another sms that says "As discussed, your delivery is now set for 25 July". No discussion actually, and the seven times I tried to call the agent I get put through only to have the number ring for a while and then cut me off. I am not able to get a call back from them. </p> <p> </p> <p>No one has explained what is taking so long, why the delays. What are you hiding Pro-Line??</p> <p> </p> <p>So this fancy tracking system and all the sms's and emails telling me about how the job is advancing are basically a smoke screen for poor services. </p> <p> </p>