A
Azghar

1 reviews | Active since Jan 2022

20 Sept 2022, 13:39

DO NOT USE PROLINE AUTOBODY!

THE WORST COMPANY TO HAVE YOUR CAR REPAIRED AT. CAR WAS SENT FOR A MINOR DAMAGE REPAIR DUE TO AN ACCIDENT. CAR WENT IN 16TH AUGUST, 23RD AUGUST AUTHORIZATION WAS GIVEN BY INSURANCE.PROLINE PROMISED 15 WORKING DAYS. WE NOW ON 21 WORKING DAYS, NO CAR GIVEN BACK. THEY ARE JUST USELESS AND INEFFECIENT. EVERYWEEK THEY NEED NEW AUTHORIZATION AS THEY PICKED UP SOMETHING NEW IS DAMAGED. WHY NOT ASSESS THIS FIRST TIME AROUND? I COMPLAINED TWICE AND NOTHING DONE ABOUT IT. REQUESTED FOR CURTIOSY CAR AS THEY ARE OUTSIDE THEIR TURN AROUND TIME AND WAS TOLD NO CARS AVAILABLE AND WILL BE PUT ON A WAITING LIST! UTTER BULL****. DO NOT USE THEM!!!@PROLINE AUTOBODY @NEW NATIONAL ASSURANCE COMPANY

0
Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply20 Sept 2022, 14:20
Official
Good afternoon Azghar 

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned.

The Renew-IT Team, always@yourservice 

Best regards,