HR
Humbulani R
1 reviews | Active since Aug 2019
27 Nov 2020, 21:50
Car battery swapped
A friendly lady called me to collect my car, the guy who handed over the car said I musnt switch off the car the battery is low. On my way home the car was having warning arlets and it was around 6pm proline is closed that time. I drove home when I switched off the car it went dead couldn't switch on again. My battery never had issues before there's no way it just got damaged now. On the car key it's written that the battery was removed from the car by Jose and Casp.. Battery swope on 12 Nov 2020. They claimed a lot of money from insurance only to give me back a car that's not thoroughly checked for all errors.
Helpful (0)
Replies (3)0
Replies (3)
Proline Panelbeaters's replyOfficial
30 Nov 2020, 16:03Good Morning Humbulani
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Proline Panelbeaters's reply30 Nov 2020, 16:03
Official
Good Morning Humbulani
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Proline-Auto body who will be respond directly to you to find an immediate resolution.
The Renew-it Team, always@yourservice.
HR
Humbulani R's updateReviewer Update
30 Nov 2020, 17:23Thank you Proline staff,management and customer care for resolving this promptly.
HR
Humbulani R's update30 Nov 2020, 17:23
Reviewer Update
Thank you Proline staff,management and customer care for resolving this promptly.
Proline Panelbeaters's replyOfficial
01 Dec 2020, 08:02Good morning Humbulani
Thank you for taking the time to review us on this platform. We are sure that the staff and management will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform. We are sure that the staff and management will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Proline Panelbeaters's reply01 Dec 2020, 08:02
Official
Good morning Humbulani
Thank you for taking the time to review us on this platform. We are sure that the staff and management will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform. We are sure that the staff and management will be so pleased with this review. We are glad that the quality of repair and service received was to your satisfaction.We always strive for excellence in every aspect of the repair experience. Wishing you safe motoring. The Renew-it Team, always@yourservice