1 reviews | Active since Mar 2022
Bad service by Proline Autobody JHB santon
Proline Autobody at santon JHB took my motor vehicle for 2-3 month for repair.My Auto and general insurance is the one which took my vehicle to this proline Autobody panel beating. Then on the day they told me to come and collect my vehicle i saw my front tour hook not there on my vehicle, my boot cardboard cover which is inside the boot not in good condition. My right rear door having a dent.My vehicle inside was too dirty and still having those pieces of glases inside my vehicle that happened during car accident. So my vehicle is still there at proline autobody and they are just keeping my vehicle there without fixing it, they tell me endless stories. I paid an access of R8 500 to this panel beaters but they are giving me problems regarding fixing my vehicle. Now im struggling a lot as i no longer have transport to go to work. I am working very far from home. They didnt even bother to provide me with curtesy car while it is their problem that they delayed to fix my car on time and my car still having problems that is caused by them. While they were busy repairing my vehicle they were busy telling me that my Toyota vehicle parts are not here in South Africa so they will order them overseas, they were lying to me over and over again just to delay the proccess of fixing my vehicle. Since last year December, even today my vehicle is still with them and they are not yet ready to finish fixing it, they always come up with stories.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Directors at the Proline Autobody branch and they will be in contact with you.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair and service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the Directors at the Proline Autobody branch and they will be in contact with you.
The Renew-IT Team, always@yourservice
