LN
Lutho N

1 reviews | Active since May 2019

12 May 2023, 14:35

Bad customer service

Proline Autobody wynberg Sandton, worse customer service. Delay after delay and with no communication. My car was supposed to be back on the 23rd of May and they delayed by almost 2 weeks, another delay today which I found out by calling them at 2pm since I had no communication from them. Regret taking my car to them for panel beating!!!

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Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply12 May 2023, 17:06
Official
    Good day ,

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned, your service advisor advised that she requested that you bring in your vehicle so they can be able to inspect.

The Renew-IT Team, always@yourservice