S
Sibongile

1 reviews | Active since Oct 2024

04 Mar 2025, 13:54

Angry customer

It's been more than 2 weeks since my insurance approved my claim, they have not started fixing my car every time when I call I will be told that Nomthandazo is busy she will call me back and she doesn't.. Please don't let your insurance company take your car to this panel beater they don't care about their customers u will be wasting your time and airtime everyday doing a follow up with them

0
Replies (1)
Proline Panelbeaters
Proline Panelbeaters's reply04 Mar 2025, 13:56
Official
  Good morning Sibongile, 

Thank you for taking the time to review us on this platform. 

Firstly our apologies for not living up to your repair and service expectations.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the Management of  Proline Autobody and they will be in contact with you regarding the above-mentioned.

The Renew-IT Team, always@yourservice