1 reviews | Active since Jul 2021
PROLINE DOESN'T HONOUR TAKEALOT ORDERS AND A TWIN BIRTHDAY IS RUINED
12 October: My dear friend, Rochelle Ndlovu, sent me links to MASSIVE sales on Proline laptops.
I am unable to pay for laptops, and my daughters desperately need them for school. Rochelle and her husband offered to help me buy 2 x laptops, specifically the:
Proline V146B2 Celeron N4020 4GB 128GB SSD 14.1 Notebook
Listed at R2,039.00 each, with all specs AND Windows 10 Pro. I have the screenshots and links from the day.
The order was placed. Paid for.
She sent me the confirmation of payment, as well as the reference number ***7. Delivery: 25 October 2021.
There were tears of joy, because I cannot afford this. I could finally make my daughters' wishes come true.
Tonight, Rochelle calls, crying. The order was cancelled. The cancellation was in her husband's spam. Apparently, suddenly no stock???
But they have stock now???
And now I'm crying. Devastated. Their 16th birthday is 10 November. They cannot do their schoolwork and exams without these laptops, as one of my twins has Cerebral Palsy, and although she is a Straight A student, this writing and drawing is killing her.
And Rochelle and her husband had to really dip in to help me do this, financially.
How can you do this, Proline? My children work so hard. This is EVERYTHING to them. This discount was the greatest blessing.
I am hurt, angry and heartbroken. Our household is in tears.
I have received several calls from Proline, who are now working so hardto help us resolve this upsetting situation.
They have also proven that the fault does not lie with them, but they are going above and beyond to assist Rochelle in helping make the laptops a reality for my daughters.
I am deeply grateful, and I will submit a way more favourable review, as thanks, the minute everything is confirmed.
I honestly owe them my deepest thanks.
I have received several calls from Proline, who are now working so hardto help us resolve this upsetting situation.
They have also proven that the fault does not lie with them, but they are going above and beyond to assist Rochelle in helping make the laptops a reality for my daughters.
I am deeply grateful, and I will submit a way more favourable review, as thanks, the minute everything is confirmed.
I honestly owe them my deepest thanks.
