1 reviews | Active since Jul 2015
Great Customer Service
Had accident with my mom's vehicle. I was send to Progress by the insurance. First impression not to good, though by the looks of it, and where they were situated that its going to be endless problems. What a big mistake i made. The day i took car in , i was told that i will be contacted every 2nd to 3rd day to be given a progress report on vehicle. Did not think its going to happen. Big was my surprise when i got my first of many phone calls from Marinda. Each time she said to me i will phone u again on this day and she did. Thank you for your friendliness Marinda. I know you guys have a very tough job to keep customers happy. Got vehicle back, was not happy with few small things. Pieter had no problem to sort it out for me. They even arrange a courtesy vehicle for my mom. She did not have to do any driving around. Courtesy vehicle was dropped of and her vehicle collected. Took them less that 2 full days to fix the few small things. They even assist with things that were not there fault or responsibility. When these guys make a promise they keep to there promise. I will recommend them any day. They for sure are going the extra mile for customers.
