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Chris I
1 reviews | Active since Oct 2021
30 Oct 2022, 08:41
"We are waiting for your call" (on Profmed's website).
I have yet to receive an answer to a query emailed to Profmed om 18 Oct 22. When I send a reminder, an automated email says that it will be addressed in 2 working days.
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Replies (3)0
Replies (3)
Profmed Medical Scheme's replyOfficial
31 Oct 2022, 10:46Hi Chris, thank you for reaching out to us. We are sorry to hear about this and we'll escalate this information to our team and have a consultant contact you right away.
Profmed Medical Scheme's reply31 Oct 2022, 10:46
Official
Hi Chris, thank you for reaching out to us. We are sorry to hear about this and we'll escalate this information to our team and have a consultant contact you right away.
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Chris I's updateReviewer Update
01 Nov 2022, 12:25I was contacted by an extremely proficient and helpful consultant Mauriza Swart, who was able to resolve my query perfectly. 5 stars to Mauriza!
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Chris I's update01 Nov 2022, 12:25
Reviewer Update
I was contacted by an extremely proficient and helpful consultant Mauriza Swart, who was able to resolve my query perfectly. 5 stars to Mauriza!
Profmed Medical Scheme's replyOfficial
02 Nov 2022, 08:25This is great news, we're so happy to hear it!
Profmed Medical Scheme's reply02 Nov 2022, 08:25
Official
This is great news, we're so happy to hear it!