EW
ERIC W
1 reviews | Active since Mar 2025
30 Mar 2025, 09:14
PROFMED SERVICE
On 5th November last year I was hospitalised at Vergelegen Hospital. I was anaesthetised by Dr S Geratto who says he submitted the account to Profmed, who have not paid him yet. I have now submitted the account twice and asked them why it has not been paid and have had no response from them. It is now nearly four months after treatment and I am worried that they may repudiate my claim. This is not good service. ERIC WELLS ***1
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Profmed Medical Scheme's replyOfficial
31 Mar 2025, 20:34Dear Mr Wells,
We hope you have had a good Monday. We wanted to let you know that someone from our Call Centre tried to phone you in order to provide detailed feedback, but it seems you were not available. They will try again later.
Could we just confirm your telephone number or perhaps there is an additional number that we can try you on?
Thank you,
Profmed
We hope you have had a good Monday. We wanted to let you know that someone from our Call Centre tried to phone you in order to provide detailed feedback, but it seems you were not available. They will try again later.
Could we just confirm your telephone number or perhaps there is an additional number that we can try you on?
Thank you,
Profmed
Profmed Medical Scheme's reply31 Mar 2025, 20:34
Official
Dear Mr Wells,
We hope you have had a good Monday. We wanted to let you know that someone from our Call Centre tried to phone you in order to provide detailed feedback, but it seems you were not available. They will try again later.
Could we just confirm your telephone number or perhaps there is an additional number that we can try you on?
Thank you,
Profmed
We hope you have had a good Monday. We wanted to let you know that someone from our Call Centre tried to phone you in order to provide detailed feedback, but it seems you were not available. They will try again later.
Could we just confirm your telephone number or perhaps there is an additional number that we can try you on?
Thank you,
Profmed