JU
Jacobus U
1 reviews | Active since Dec 2021
08 Aug 2023, 10:57
Profmed lack of customer service
Profmed went from good customer service to really non existan. I querried the same case twice now with no response. Customer service manager is non existant
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Profmed Medical Scheme's replyOfficial
08 Aug 2023, 15:50Hi Jacobus, we are so sorry about your experience. Thank you for bringing it to our attention. We will pass this on to our team and one of our consultants will reach out to you to discuss this further.
Profmed Medical Scheme's reply08 Aug 2023, 15:50
Official
Hi Jacobus, we are so sorry about your experience. Thank you for bringing it to our attention. We will pass this on to our team and one of our consultants will reach out to you to discuss this further.