TB
Taylia B

1 reviews | Active since Apr 2023

28 Apr 2023, 10:20

Profmed is the WORST!!!!

Profmed is the absolute WORST medical aid. DO NOT waste your time and money with them. Never in my life have I received such shocking service… such unprofessional people working for Profmed as well. “I’m not sure” is their favourite answer and “I’ll pass your query on” only to get ZERO feedback or assistance further after following up numerous times. PATHETIC!!!!!!!!!!!!!!!!!!!

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Replies (1)
Profmed Medical Scheme
Profmed Medical Scheme's reply28 Apr 2023, 12:04
Official
Hi Taylia, thank you for reaching out. We are so sorry about your unfortunate experience. We will escalate your complaint to our team immediately and have one of our consultants contact you.