cO
cobus O

1 reviews | Active since Mar 2012

24 Oct 2022, 09:05

Profmed-impossible to get service

It seems to be impossible to get the correct authorization codes. Profmed insists that the patient does all correspondence with the doctor and that the patient must be knowledgeable about the codes. It makes it impossible to get any service from Profmed.

0
Replies (1)
Profmed Medical Scheme
Profmed Medical Scheme's reply24 Oct 2022, 12:37
Official
Hi Cobus, we are so sorry to hear about this. Thank you for letting us know. We will escalate this problem to our team and have one of our consultants reach out to resolve it as soon as possible.