AD
Amar D

1 reviews | Active since Mar 2014

10 Mar 2023, 15:17

Pre Auth Denied CT scans - Despite having 2 allocated.

Profmed allows two CT scans a year.

My specialist ordered an Angio CT.

Profmed declined this despite use never using any of our two allocated CT this year.

They want us to do an ordinary angiogram.

The specialist motivated and yet they declined!

Medical council needs to make medical aids and hospital plans transparent for the layman to understand

I remain aggrieved.

0
Replies (3)
Profmed Medical Scheme
Profmed Medical Scheme's reply17 Mar 2023, 18:31
Official
Hi Amar, thank you for alerting us to this issue. We are so sorry about your unfortunate experience. We will pass this information on to our team and have one of our consultants contact you.
AD
Amar D's update20 Mar 2023, 12:42
Reviewer Update
I was discharged after stabilization only to be readmitted two days later with severe chest pains.
Normal Angio done. Stent inserted in LAD artery also known as Widow makers artery.

I could have died whilst you investigated!

Now I am on chronic Meds for life which will cost Profmed substantially more and increased premiums to members.

Discovery I am told encourages CT angiograms then the patient can make choices of lifestyle changes or dissolving stents with lifestyle changes....

I am now stuck with metal stent fir life with medication adding strain on your liver.

I was called today by Profmed a week after the stent oblivious of the stent.
Didn't you even look at my medical clinical information and history?

Disappointed.

Profmed Medical Scheme
Profmed Medical Scheme's reply20 Mar 2023, 14:46
Official
Hi Amar, our apologies for this delay. We will escalate your response to our team.