Pathetic service from Profmed/Medikredit

I am writing to express my extreme disappointment and frustration regarding the unacceptable delay in processing our chronic medication scripts since 2015.

This ongoing delay has caused unnecessary stress and uncer*****y, which is highly inappropriate for individuals who rely on chronic medication to maintain their health and quality of life. As a long-standing member of Profmed, I expect a far more efficient and empathetic approach to handling such critical matters.

I urge you, Profmed and Medikredit to prioritize my case immediately and expedite the processing of my chronic medication script. Furthermore, I request a clear explanation for the delay and assurances that measures will be implemented to prevent such incidents in the future.

Please treat this matter with the urgency it deserves as I have sent numerous e-mails to the brokerage and medical aid seemingly to no avail. I look forward to your prompt response and resolution.