1 reviews | Active since Jul 2017
PATHETIC SERVICE.
I am trying to get preauthorisation for a procedure. We sent two emails yesterday. This morning I phoned and was on hold for more than 10 minutes. I tried the livechat on the web. Now I am their Whatsapp. No one is responding. I DON'T HAVE TIME FOR THIS. Why is this so complicated?
Dear retha R
Thank you for taking the time to write to us, we are sorry for the experience you have had. I have escalated this to our client services manager and someone will be in touch with you to assist.
Kind regards,
The Profmed Team.
Dear retha R
Thank you for taking the time to write to us, we are sorry for the experience you have had. I have escalated this to our client services manager and someone will be in touch with you to assist.
Kind regards,
The Profmed Team.