Frans de Jonge

Pathetic service. I first got into contact with profmed earlier this month with the intention of potentially joining your medical aid. The initial consultant took my details down and then got Frans to call me a day or 2 later. We spoke about my needs and I explained to him that it is very important for me to have my wife's chronic medications covered. He send me an email on 13 Feb with a few different plans and told me he would get back to me with regards to her chronic script. To date I have not received any solid answer from him. I have called multiple times. Sent multiple emails, calls and WhatsApp messages all of which have either been ignored or responded to days later with an unsatisfactory response.