AP
Andrea P
1 reviews | Active since Dec 2021
30 Dec 2021, 13:43
Don't become a member
I have to agree with everyone here. Profmed was the worst medical scheme I've ever had the displeasure of dealing with. The non response on all platforms including Google reviews is indicative of their pathetic and non existent public relations. It's no wonder they are bleeding members.
Helpful (0)
Replies (5)0
Replies (5)
Profmed Medical Scheme's replyOfficial
21 Feb 2022, 08:01Hi Andrea, thank you for raising this with us. We’re really sorry to hear you feel this way. Please may we have your membership number if possible? We’d like to connect you with a consultant to discuss this further.
Profmed Medical Scheme's reply21 Feb 2022, 08:01
Official
Hi Andrea, thank you for raising this with us. We’re really sorry to hear you feel this way. Please may we have your membership number if possible? We’d like to connect you with a consultant to discuss this further.
AP
Andrea P's updateReviewer Update
25 Feb 2022, 23:14I wrote this review on the 30 December and you respond on 21 February. I rest my case. The professionalism is, ironically, demonstrated by your tardiness. Time for your business to catch a wake up. Lastly, you do not get a 'consultant' to get back to me (your standard response in all the other complaints). You damn well get your MD to try and win back the professionals that are leaving your medical aid. Time to get professional.
AP
Andrea P's update25 Feb 2022, 23:14
Reviewer Update
I wrote this review on the 30 December and you respond on 21 February. I rest my case. The professionalism is, ironically, demonstrated by your tardiness. Time for your business to catch a wake up. Lastly, you do not get a 'consultant' to get back to me (your standard response in all the other complaints). You damn well get your MD to try and win back the professionals that are leaving your medical aid. Time to get professional.
Profmed Medical Scheme's replyOfficial
28 Feb 2022, 12:53We understand your frustration Adrea and we apologise for the delay. If you change your mind, please do give us your details so that we can connect you with one of our consultants to chat about this.
Profmed Medical Scheme's reply28 Feb 2022, 12:53
Official
We understand your frustration Adrea and we apologise for the delay. If you change your mind, please do give us your details so that we can connect you with one of our consultants to chat about this.
AP
Andrea P's updateReviewer Update
12 Apr 2022, 07:54Once again...your consultants. Not good enough. Consultants haven't helped me since I moved to Profmed. I moved to Discovery Health and the service has been far superior. So much for professional healthcare. Don't bother. You've already lost me, and many others, for good.
AP
Andrea P's update12 Apr 2022, 07:54
Reviewer Update
Once again...your consultants. Not good enough. Consultants haven't helped me since I moved to Profmed. I moved to Discovery Health and the service has been far superior. So much for professional healthcare. Don't bother. You've already lost me, and many others, for good.
Profmed Medical Scheme's replyOfficial
12 Apr 2022, 12:59We're so sorry that you've left Profmed, Andrea, and apologise again for your poor experience with us.
Profmed Medical Scheme's reply12 Apr 2022, 12:59
Official
We're so sorry that you've left Profmed, Andrea, and apologise again for your poor experience with us.