Complaint against Profmed.

I have been trying for months to obtain a reason from Profmed for its continued refusal to pay for my chronic medication arising from my cancer diagnosis. My oncologists have provided the motivation required. Profmed has responded (after months) that I must first use my day to day benefits for the chronic medication; but I should not be obliged to use my daily allowance on chronic medication, as this then precludes me from using the daily allowance on daily medical expenses that might be incurred, and in any case, as I am covered for chronic medication arising from my diagnosis, Profmed has no right to require me to dip into my daily allowance for this purpose. I will continue to post the progress of my dispute with Profmed. Most annoying is its failure to respond to my correspondence. I last took issue with it on the matter on the 7th February, asking for reasons for its attitude above. I am still waiting for its reply.