Lack of respect for clients

<p>I have a contract with REMAX. I stay in a rented townhouse in Welkom. The electricity bill is handled by Procor SA in Welkom. They switched off the electricity during my first week of moving in. I tried to explain to them that I am a new tenant and there is no way I can owe them an unpaid electricity bill. They were arrogant and kept telling me that they will send someone to reconnect the electricity. I had to drive to their offices to compel them to reconnect the electricity. They were arrogant and shouting. I refused to leave their offices until they reconnect the electricity., of which they did. The following day i received a callback from 1 of their managers, i made a call and she accused me of threatening her staff. I was so shocked. They just don't see where they are wrong. Procor SA needs to respect their clients. </p>