LB
Lara B

1 reviews | Active since Nov 2021

27 Feb 2023, 10:46

*****

Despite a previous good review while working with Thulane (who delivered wonderfully and who I would work with again), unfortunately, we are still owed more than R24 000 by this company and it's been months. We did not receive half of the requested documents even though we paid premium. To this day, after months and months of waiting and enquiring, we neither have our documents nor our refund. Nolo constantly has excuses and asks for extra money to ensure swift delivery of documents which then never materialize. If you actually want to get your documents and not lose thousands of rands, then don't use this company. I know the desperation many feel when trying to get these documents, as that is exactly how we felt, but you'd be better off using another company or simply trying to do it yourself so that you don't end up without your documents and your money.

0
Replies (2)
PRO VISA SERVICES
PRO VISA SERVICES's reply03 Mar 2023, 21:16
Official
It is so sad that my name be dragged on the mud while we introduced you to our whole team and Nolo deals with administration while the gentleman who you are singing his praises is on the ground dealing with the paperwork and B was the guy dealing with your paperwork and we didn’t **** you at all gave you all the docs 
LB
Lara B's update03 Mar 2023, 21:24
Reviewer Update
We did not receive half of our documents or a refund for the missing documents. Luckily, this has all been documented. It is a ****, as we paid for something that was never delivered or refunded.