Freezer repair

Good day

Pro Repair Appliances were appointed through the insurance to repair my fridge, Firstly i was told if they replace the compressor, it SHOULD sort out my problem. I must now work on SHOULD. Secondly getting them to your house is a nightmare. Missing appointments and not even having the decency to phone, you have to phone them.

Not someone i would deal with directly. Needless to say i still do not have a freezer that is working