Overpriced service

I lost my house keys and I called locksmith to come and open for me, they guy came and tried to open but he was struggling to open the burglar door, I suggested that he should climb up and open the sliding door as it easier to open and it doesn’t have the burglar bars, he climbed up and open the sliding door within 30 seconds and he got the spare keys that was inside the house, and charged 1360 just for opening the sliding doors, what a waste of money I should have called the security guard at the complex to climb for me.