TH
Tracy H
1 reviews | Active since Dec 2021
16 Jan 2026, 13:08
WORST SERVICE CENTRE EVER
Poor service experience, dirty vehicle returned, no detailed invoice. Don't know how to service properly, Minus 10 rating.
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Tracy H's updateReviewer Update
16 Jan 2026, 13:15 Very disappointing experience.
My 83-year-old father, a mechanic with over 60 years’ experience, took his Hyundai Accent here for a service and handbrake adjustment. He was told there were several problems with the car, but when he asked to see them, staff couldn’t explain or demonstrate anything. When he returned to discuss his concerns, staff became unpleasant and started arguing with him. They also couldn’t provide a clear breakdown of parts or costs. To make matters worse, the engine oil was overfilled by about a litre. When this was pointed out, they drained the oil into a dirty container, making it unusable. Poor workmanship, no transparency, and unacceptable customer service. I would not recommend this place.
My 83-year-old father, a mechanic with over 60 years’ experience, took his Hyundai Accent here for a service and handbrake adjustment. He was told there were several problems with the car, but when he asked to see them, staff couldn’t explain or demonstrate anything. When he returned to discuss his concerns, staff became unpleasant and started arguing with him. They also couldn’t provide a clear breakdown of parts or costs. To make matters worse, the engine oil was overfilled by about a litre. When this was pointed out, they drained the oil into a dirty container, making it unusable. Poor workmanship, no transparency, and unacceptable customer service. I would not recommend this place.
TH
Tracy H's update16 Jan 2026, 13:15
Reviewer Update
Very disappointing experience.
My 83-year-old father, a mechanic with over 60 years’ experience, took his Hyundai Accent here for a service and handbrake adjustment. He was told there were several problems with the car, but when he asked to see them, staff couldn’t explain or demonstrate anything. When he returned to discuss his concerns, staff became unpleasant and started arguing with him. They also couldn’t provide a clear breakdown of parts or costs. To make matters worse, the engine oil was overfilled by about a litre. When this was pointed out, they drained the oil into a dirty container, making it unusable. Poor workmanship, no transparency, and unacceptable customer service. I would not recommend this place.
My 83-year-old father, a mechanic with over 60 years’ experience, took his Hyundai Accent here for a service and handbrake adjustment. He was told there were several problems with the car, but when he asked to see them, staff couldn’t explain or demonstrate anything. When he returned to discuss his concerns, staff became unpleasant and started arguing with him. They also couldn’t provide a clear breakdown of parts or costs. To make matters worse, the engine oil was overfilled by about a litre. When this was pointed out, they drained the oil into a dirty container, making it unusable. Poor workmanship, no transparency, and unacceptable customer service. I would not recommend this place.