Dissatisfaction

My car has been at this establishment for more than 5 months now and it's still there with now word on when it will be available. It's like they choose whose car to fix first in a discriminatory way. I paid them R12300 cash for a car that I still do not have even now. It's disgusting the way things are done and the excuses that are given everything you need feedback as if you are an irritant whereas it's the poor service that one gets by trusting them with one's vehicle. To say I'm disappointed and frustrated is an under statements