UTTERLY USELESS, ATROCIOUS, NON-EXISTENT SERVICE FROM *******, does not begin to explain it

If I could, I would give a negative rating to this company.

The MOST USELESS company I have ever had to deal with, along with THE MOST USELESS people that work there. I have sent email after email, made phone call after phone call. I am STILL waiting for EVERY person I ever spoke to to call me back. MAYBE 1 out of every 20 emails I send I will get a response. At this stage I am waiting for a reply on an email I sent almost 2 months ago. FLAT IGNORE is what you get from these useless people. I would NEVER EVER recommend them to ANYONE.

I have been trying now for more than 2 months to get my money back from these people. Noone can ever provide me with an answer or explanation as to why I havent been paid and everyone will always "call you back". NEVER in my life have I had to deal with such atrociously bad service. Actually the service is NON-existent, the end. *******, *****ing money and then acting as if they don't know what you are talking about and talk in circles to try and make it sound like they dont owe money.

For about 562 units of electricity left on my meter they refunded R50. From my outstanding payment that I had when we went over to prepaid I was in CREDIT of R1500 odd, that with my deposit added when we moved out would have brought the pay out to approx. R3000 with the credit and deposit, PLUS what I was to be refunded with the units remaining on the prepaid meter. I received around a R1150 payout from them.

It makes me SICK that this place is still open and able to operate.