BJ
Bronwyn J
1 reviews | Active since Jul 2019
05 Jul 2019, 08:09
Terrible Service!
I've had issues with this company since I moved into my place just over 3 years ago. they are the worst to deal with! more recently I have an ongoing issue with my utilities acc and I've tried to follow their internal complaints procedure on their website and the site does not work! we have emailed the ceo with no response. They are bullies and very unprofessional! I am escalating the matter to the ombudsman.
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Replies (3)
Pro admin Pty Ltd's replyOfficial
05 Jul 2019, 10:56Hi Bronwyn, we take note of your complaint and will be in contact shortly to resolve this matter with urgency. Customer service is our top priority and we assure you that this has been escaleted to the relavant Exec.
Pro admin Pty Ltd's reply05 Jul 2019, 10:56
Official
Hi Bronwyn, we take note of your complaint and will be in contact shortly to resolve this matter with urgency. Customer service is our top priority and we assure you that this has been escaleted to the relavant Exec.
Pro admin Pty Ltd's replyOfficial
05 Jul 2019, 12:40 Hi, we can not find you on our system, would you please be so kind as to contact us in order for us to resolve your complaint.
Pro admin Pty Ltd's reply05 Jul 2019, 12:40
Official
Hi, we can not find you on our system, would you please be so kind as to contact us in order for us to resolve your complaint.
Pro admin Pty Ltd's replyOfficial
09 Jul 2019, 08:03Hi Bronwyn, we would really like to attend to your matter but need the relevant information. Please, can you email us on ***
Pro admin Pty Ltd's reply09 Jul 2019, 08:03
Official
Hi Bronwyn, we would really like to attend to your matter but need the relevant information. Please, can you email us on ***