LM
Lerato M

1 reviews | Active since Dec 2021

29 Jul 2022, 18:49

PROADMIN BODY CORPORATE

I live in one of the flats which the body corporate is unfortunately Proadmin.

There is so much unfair treatment they give to black people versus white people. Last year the gate was malfunctioning, the caretaker was notified but never informed the residents. When I came back from work, I opened the gate and as I drove in the gate closed into my car. I went to the caretaker to let him know and I requested the CCTV footage. He said with no care or remorse, I will give you the footage tomorrow as I have locked up at the office. I decided to go to the police station not far from the flats to write and affidavit. The caretaker thought I was not back, as I was on a call with my sister I see the office lights switching on. I quickly ran and he was alarmed to see me by the door. I told him that I thought he will only be coming to the office tomorrow. He said someone asked for a proof of residence urgently, but I knew he was not truthful. I, then requested for the footage. My mother and sister found me at the office. To my surprise, he left the office with no letter. At the time o was part of the trustees, they refused to fix my car as they were informed that I drove slowly inside the premises and it was not what the caretaker said when we spoke and I recorded the conversation and even other resident came to the office to attest that the gate was malfunctioning since in the morning.

Another thing, during one AGM I raised parking concerns. I as an owner who stays in the residence have no shelter parking, whereas, tenants are given the privilege to park their cars under shelter. Other white people have two shelter parking (one for themselves and the other for their visitors), that time they state one parking to each resident. During the AGM one owner gave me permission to use his parking, however, after the meeting I sent a message to Chaemine and Lizinda regarding the letter they stated the owner had signed to send it to me as proof, they didn't. Fine, the flat had new tenants and I had to move my car. I made arrangements with one other owner who's flat was vacant, he agreed that I could use the shelter parking. I gave one lady the owners numbers as she was looking for a place to rent. The lady like the flat and signed a lease contact. Then the caretaker puts a notice on my windscreen to remove my car and that there is a fine of R250 for ******* parking. I went to the office so angry, the office expects residents to follow their rules but they fail at administration when requested.

After that, one of the contractors on the 15 July 2022, due to the information he received from one white lady he wanted to attack me physically, fortunately, I was in my car. He banned my car window, because he is white nothing is done. If a black person did that then there would have been an action taken. I have evidence of the incident and thereafter I went to one police authority who is a resident and advised that we go to the ladies house as it is known that the contractor is at her house on weekends and they have some sort of relations. She said the reason why he banned my winder is that he was angry. On the 18 July 2022 the trustee chairperson came banning on my door and window. I went to open and she said she wants to talk to me. She told me to go read some section and she went on and on and never gave me the chance to speak. She said if I don't want contractors to park inside the premises than I must do their work. I asked her who said I never wanted them to park inside. I told her that, it's bad taht contractors attack residents and they are doing nothing about it. The lady who is the trustee chairperson is the sister to one lady who wants to control everyone residing here. She is the one who fed the contractors with all sorts of ideas. I write an email to Proadmin, its more than two weeks no feedback from them. Not satisfied with their service and management.

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Replies (4)
Pro admin Pty Ltd
Pro admin Pty Ltd's reply30 Jul 2022, 10:27
Official
Hi Letato, it is important to remember that Pro Admin is only the managing agent and not the Body Corporate and can only act on instructions of the Body Corporate of your scheme. 

We do take note of your complaint and will escalate it to the relevant Exec. Can you also please click on the link so that we can capture all your details to ensure an accurate response: www.proadmin.co.za/complaints/

Best regards,

LM
Lerato M's update30 Jul 2022, 10:41
Reviewer Update
Good day,
Proadmin manages the flats and therefore controls what happens. For instance, the parking issue. During the last AGM it was refused by Proadmin to be rearranaged because they stated that I was in the minority regarding parking. Most people do not attend the AGM because they speak in Afrikaans and not everyone understands it. Previously, we had a whatsapp group same occurred whereby they would speak in Afrikaans, they caretaker Johan claimed some people cannot speak English. they carter only to the needs of Afrikaners', what about the people who cannot understand Afrikaans. English is a universal language. We can also make excuses and say we cannot speak English and speak African languages, imagine how chaotic it will be.

The only thing proadmin knows how to do is sent monthly invoices. They do not attend to grievances. When I go to Johan as the caretaker he always refers to proadmin who they state is the body corporate.
If it is not them, than who? Can I have their contact details because I am not happy with the management given by Proadmin.



Pro admin Pty Ltd
Pro admin Pty Ltd's reply30 Jul 2022, 11:00
Official
Hi Lerato, please refer to our website for all our contact details. www.proadmin.co.za

Hello Peter site doesn't allow us to insert our contact details on any replies. 

Best regards,

LM
Lerato M's update30 Jul 2022, 11:05
Reviewer Update
When i sent an email two weeks ago I used the details on the website and i also included Charmine, Lizinda, underwriting and another email.