LS
Lindo S
1 reviews | Active since Nov 2019
17 Dec 2020, 11:59
Pro Admin (water service BIG ********)
This is the worst service provider ever. This company sends ridiculous water bills. They double charge their consumer and they also send bills after the due date then expect consumers to pay. They have sent me a bill twice which doesn’t make any sense, when I called them to query about their ridiculous billings a Gentle called Shorne Adams was VERY rude and inconsiderate. I would like the consumer protection act legislation to intervene. Investigate this company and shut it down if possible. They are playing with peoples money and they are ********. Please help, I’m begging you
Helpful (0)
Replies (6)0
Replies (6)
Pro admin Pty Ltd's replyOfficial
17 Dec 2020, 12:04Hi Lindo, we take note of your complaint and have escalated it to the relevant Exec. Can you please complete the following link in order for us to capture the required info? https://www.proadmin.co.za/complaints/
Pro admin Pty Ltd's reply17 Dec 2020, 12:04
Official
Hi Lindo, we take note of your complaint and have escalated it to the relevant Exec. Can you please complete the following link in order for us to capture the required info? https://www.proadmin.co.za/complaints/
LS
Lindo S's updateReviewer Update
17 Dec 2020, 12:29Good day- how is this going to solve the issue? I spoke to you guys over the phone but still there is no explanation for the ridiculous treatment you give to your clients. How is it going to help because you will still put me through the same guy who was rude. How is this going to help when you even double charge me for water? How does 1 person send 1500 in a month for water? 500 for water a day? Then you send a bill on the 17th of December stating that the amount is due on the 1st of December? Does this make any logical sense. The consumer protection act must intervene . I’m tired dealing with you because you are no help
LS
Lindo S's update17 Dec 2020, 12:29
Reviewer Update
Good day- how is this going to solve the issue? I spoke to you guys over the phone but still there is no explanation for the ridiculous treatment you give to your clients. How is it going to help because you will still put me through the same guy who was rude. How is this going to help when you even double charge me for water? How does 1 person send 1500 in a month for water? 500 for water a day? Then you send a bill on the 17th of December stating that the amount is due on the 1st of December? Does this make any logical sense. The consumer protection act must intervene . I’m tired dealing with you because you are no help
LS
Lindo S's updateReviewer Update
17 Dec 2020, 12:32I tried logging a complaint on your website but it wants a ref number which I have no idea about. How is all of this going to help also because you guys are busy ******** us and mistreating us as your clients? I’m honestly tired of this inconvenience
LS
Lindo S's update17 Dec 2020, 12:32
Reviewer Update
I tried logging a complaint on your website but it wants a ref number which I have no idea about. How is all of this going to help also because you guys are busy ******** us and mistreating us as your clients? I’m honestly tired of this inconvenience
Pro admin Pty Ltd's replyOfficial
17 Dec 2020, 12:34Hi Lindo, your ref nr is on your statement. We need this to ensure that we have all your detail. We really want to assist in resolving your query asap.
Pro admin Pty Ltd's reply17 Dec 2020, 12:34
Official
Hi Lindo, your ref nr is on your statement. We need this to ensure that we have all your detail. We really want to assist in resolving your query asap.
LS
Lindo S's updateReviewer Update
17 Dec 2020, 12:36What are the possibilities of you guys assisting me now when you couldn’t do it over the phone? I will log a complain. Hopefully you will rectify this because I am TIRED of your ridiculous service
LS
Lindo S's update17 Dec 2020, 12:36
Reviewer Update
What are the possibilities of you guys assisting me now when you couldn’t do it over the phone? I will log a complain. Hopefully you will rectify this because I am TIRED of your ridiculous service
Pro admin Pty Ltd's replyOfficial
17 Dec 2020, 13:26Hi Lindo, we received your email and will address asap.
Pro admin Pty Ltd's reply17 Dec 2020, 13:26
Official
Hi Lindo, we received your email and will address asap.