Ignore emails/over promise/under deliver

I moved out of a complex and had to get my deposit returned.<br> <br> I had a final bill outstanding which took the last month to get sorted out. I moved out of my old unit on the 27th of September. To this day I still haven't received the difference between my last bill and deposit...<br> <br> 1. The bill was incorrectly calculated which included the new owners usage.<br> 2. Upon numerous ignored emails it would have been corrected but still has not been done.<br> <br> I am fed up with the pathetic service that Pro admin gives. Specifically Suzette. She keeps on promising to sort out the issue but never does. She promises to come back and answer emails but never does. <br> <br> IF YOU ARE,OR GOING TO BE A PRO ADMIN CLIENT THEN GET USED TO DOING THE FOLLOWING UP YOURSELF WITH NO RESULTS. THIS IS MY EXPERIENCE AFTER HAVING CALLED AND EMAILED I DONT KNOW HOW MANY TIMES.