Disgust

I do not even on to give them one star. I had a prepaid meter installed. I was told it would take 4 t 6 weeks to reverse the deposit. After contacting numerous people to fine out why it hasn't been paid they first tell me they are waiting for my banking details( if they just got off there backsides they could have got it off my file) I took the my details and was told ha sorry we got it of the computer. When I asked when it will be paid out Danise said if not today tomorrow. Then Piet arrived back at work I asked him the same thing and his answer is aal the doc have been handed in when I did further enquiries I was told the computers were down ( THE OLDEST ONE IN THE BOOK) this in closing on 9 weeks that we are wayting for our money