DL
Dewald L

1 reviews | Active since Sept 2022

06 Sept 2022, 11:29

Unprofessional; still waiting for any comms and furniture after a month.

Firstly, I am still waiting on my move to arrive, and the communications surrounding it are non-existent.

My furniture has been picked up by this company on the 5th of August. I am still waiting for any communication around when I will be getting it.

Communication has also been extremely poor: - After waiting 10 business days, and myself having to make a call again for status update last week Monday, I was told that the move is scheduled to arrive the following Friday. It has been 2 Fridays since, and still not a peep. - The numbers on the website don't get answered.

It is a disappointing, unsatisfactory and unprofessional experience so far.

Please contact me with an update of where my move is, and when I can expect it delivered.

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Replies (1)
DL
Dewald L's update11 Oct 2022, 14:35
Reviewer Update
It is now the 11th of October, and I still haven't received my move that was picked up on 5th August.

They rarely pick up the phone, and when they eventually do, you are greeted with a snarky person that adds to the Terms of Service on the spot.
I know, since they initially sent a ToS with the invoice.