MD
Mbongwa D

1 reviews | Active since Feb 2019

23 Aug 2022, 11:38

Business run on selfish grounds not serving customer at All

This is follow on after my previous review. When I logged a complaint, the company was quick to write on email to say I should remove my review and the goods are coming on the weekend of 12-13 August, of which I didn't. Guess what, today is 23 August I am still waiting. Where is customer service here?

0
Replies (2)
Pro Active Trucking and Movers (PTY) Ltd
Pro Active Trucking and Movers (PTY) Ltd 's reply23 Aug 2022, 11:42
Official
As told Sir your delivery will be proceeding threw this week as said.As you booked on a shared load that is a outlay area which trucks don't always past there.
But we have scheduled your delivery for this week as we have another customer going to the same place Port shepstone.
Kind Regards 
MD
Mbongwa D's update23 Aug 2022, 13:43
Reviewer Update
You aren't ashamed to give all sorts of excuses by each day I raise a concern and surely I will be back in this platform again after this comment from you. You have gone so immune from being customer driven to Pro Active business being the queen to be at customer's treat.