MJvR
Marthie Janse van Rensburg

1 reviews | Active since Jan 2021

04 Jan 2021, 12:32

BEWARE OF PRO ACTIVE TRUCKING & MOVERS! CURRENTLY BEING ********LY INVESTIGATED

BEWARE of Pro Active Trucking & Movers, and stay well away from EVER using them. A ******** case is currently being investigated against Pro Active Trucking, it's management and employees. A civil case against them has also been opened. After signing a removal contract with Pro Active Trucking, all my furniture, plants, paintings and other household goods was loaded from my apartment in Ballito on 27 November 2020. That was the last time I ever saw any of my property. Pro Active Trucking soon claimed that that the removal truck had been involved in an accident and that all my furniture and other belongings have been lost. They then continued to claim my property as their own and refused to me any of the insurance money that was owing to me. After a ******** complaint was lodged, a few bits of damaged furniture was returned to me. To date (3 months later) I still have not received all of my damaged property and still no insurance payout. It is evident from the ******** investigation to date, that Pro Active Trucking management is involved in an elaborate scheme to de***** non suspecting clients of their property and their rightful insurance payout. THE PUBLIC IS WELL ADVISED TO NOT MAKE USE OF PRO ACTIVE TRUCKING & MOVERS. The outcome of the ******** investigation and the civil claim will be posted as it unfolds.

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Replies (4)
Pro Active Trucking and Movers (PTY) Ltd
Pro Active Trucking and Movers (PTY) Ltd 's reply05 Jan 2021, 08:26
Official
Good day Marthie  Janse van RensburgAs per your review we have had a look into this matter.Lets first start off you were aware of the accident that happened even the case number was provided to you,you had insurance on your goods but then you requested you get your items no matter if it was damaged.
Pro Active Trucking and Movers (PTY) Ltd
Pro Active Trucking and Movers (PTY) Ltd 's reply05 Jan 2021, 08:29
Official
You were notified that the insurance company had to come and evaluate your furniture that was left as due to the accident other items was totally damaged.So they came and assessed and saw that your furniture was older than 8 years and then they said they paying you out R20 000 which is still with us
Pro Active Trucking and Movers (PTY) Ltd
Pro Active Trucking and Movers (PTY) Ltd 's reply05 Jan 2021, 08:34
Official
Then you said you not accepting that amount so thats is why your payment has not been given as you dont want to accept the amount that was paid to you.On top of everything you still wanted your furniture back which was damaged and which all insurance don't work that way.We dont need to *****
Pro Active Trucking and Movers (PTY) Ltd
Pro Active Trucking and Movers (PTY) Ltd 's reply05 Jan 2021, 08:39
Official
We are more than happy to pay over the amount  which you totally refuse and like you said its under investigation please tell the authoritys to contact us asap as we have nothing to hide everything is on black and white and have all our facts straight.