Rotten from the core

I was once a security working for a reliable company, resigned, pursued my claim and was paid out within 7 days, Worked for another one resigned pursued my claim then couldn't get any progress in connection with my claim. I have followed the protocol in place but in vain so I suspect that there is a fowl play around PSSPF as i had my documents submitted on the 4 April 2018. I went through the list of Client Liaison Officers and called their company cellphones so nobody answered, I called the branch in Cape Town the telephone rang and never answered. I don't this this is a reliable entity to keep funds of Hard Working Citizens of this country. I think something must be done about this.