2pot payment not been paid only stories

I app**** for my 2pot on the 25th March 2025 it is now the 30 mth of March they have been telling me for 4 weeks almost now it is in the final stage it is with there finance department for approval and release to my account but they tel you this every day and some other agents the stories change tel you some thing different my money should have been in my account by bow the service from these people are poor they keep also saying it has been escalated or they have requested for payment to be approved but nothing happens next day one hear the same stories this fund is not very good as one has to struggle to get you own money from them