Inactivated R295 Service

I listed my property with private property in june for iccupation of the 1st of July. i had over 10 email enquiries from property agents/managers only.

I was, in the month of july emailed by Claudelle Pillay who advised in the email if i need my property to be amongst the first properties to be view upon a search i needed to pay R295. I made the payment to their account and sent her and the debtors email with the attached proof of payment. She did not bother to advise as to whether their R295 service was activated for my property. I had to email her, for her to tell me as such. From the day of the payment into their account, i have not received a single hit or enquiry on my property nor have i received any statistics that show the views and hits to my property.

I later emailed her once more enquiring about the fact that i have not had any enquiries on my property and that i have not received any statistics in line with this and i as well mentioned in the email that i was unhappy, put forth my concerns and that i will complain. She rudely reaponded and said in her email 'What would i like to complain about?' Really??? ???