CD
Cat D
1 reviews | Active since May 2010
05 Aug 2015, 14:02
I keep getting Private Property alerts
I am writing this complaint for [URL Removed]<br> <br> I have tried numerous times to unsubscribe from getting email alerts. I have even emailed their Customer Care and asked to be unsubscribed from all email alerts. I received feedback saying that all alerts have been deactivated for my profile.<br> <br> However, I still receive alerts every single day! Alerts for rental and sales. And I do not want to get them anymore!<br> <br> Can somebody please help?
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PrivateProperty.co.za's replyOfficial
05 Aug 2015, 17:45Hello CvonD,
Good day Carin,
My sincere apology for the experience you have had. I can identify with this sort of experience and can understand it must be very frustrating. Looking at our logs I can see we generated a notification at 1:50pm this afternoon for you - however nothing since then. I have double checked your two profiles on our system and can confirm that both have been unsubscribed from receiving notifications - and I would appreciate it, if you were to receive another notification that you contact me directly on my email address which I will send you for reference purposes.
Thanks for using our website and trust it has been a worthwhile experience for you.
Good day Carin,
My sincere apology for the experience you have had. I can identify with this sort of experience and can understand it must be very frustrating. Looking at our logs I can see we generated a notification at 1:50pm this afternoon for you - however nothing since then. I have double checked your two profiles on our system and can confirm that both have been unsubscribed from receiving notifications - and I would appreciate it, if you were to receive another notification that you contact me directly on my email address which I will send you for reference purposes.
Thanks for using our website and trust it has been a worthwhile experience for you.
PrivateProperty.co.za's reply05 Aug 2015, 17:45
Official
Hello CvonD,
Good day Carin,
My sincere apology for the experience you have had. I can identify with this sort of experience and can understand it must be very frustrating. Looking at our logs I can see we generated a notification at 1:50pm this afternoon for you - however nothing since then. I have double checked your two profiles on our system and can confirm that both have been unsubscribed from receiving notifications - and I would appreciate it, if you were to receive another notification that you contact me directly on my email address which I will send you for reference purposes.
Thanks for using our website and trust it has been a worthwhile experience for you.
Good day Carin,
My sincere apology for the experience you have had. I can identify with this sort of experience and can understand it must be very frustrating. Looking at our logs I can see we generated a notification at 1:50pm this afternoon for you - however nothing since then. I have double checked your two profiles on our system and can confirm that both have been unsubscribed from receiving notifications - and I would appreciate it, if you were to receive another notification that you contact me directly on my email address which I will send you for reference purposes.
Thanks for using our website and trust it has been a worthwhile experience for you.