GV
Gabriel V
1 reviews | Active since Mar 2015
09 Mar 2015, 12:52
Hot Rental Alerts Not Working
The hot rental alerts doesn't work. I've tried paying the R75 with 3 different credit cards and it still won't work. A support call / request (REQUEST #42864) was logged with no outcome as the last communication was on Feb 23. You competitors provides this service for FREE but yours doesn't even work when trying to pay for it.
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PrivateProperty.co.za's replyOfficial
10 Mar 2015, 21:19Hello cilliev123,
I'm really sorry to hear you have struggled to pay for this service. It just seems very strange that even with 3 different credit cards you struggled to conclude a transaction. I do know that our IT Department investigated the problem for you on the date you mention above and were unable to replicate the issue - I would like to offer you the benefit of the service free-of-charge if it would still be of benefit to you. I will correspond with you directly to ensure that we can get you using this service as of tomorrow morning as it really is a great feature to use if the areas in which you are looking to rent are in high demand.
I'm really sorry to hear you have struggled to pay for this service. It just seems very strange that even with 3 different credit cards you struggled to conclude a transaction. I do know that our IT Department investigated the problem for you on the date you mention above and were unable to replicate the issue - I would like to offer you the benefit of the service free-of-charge if it would still be of benefit to you. I will correspond with you directly to ensure that we can get you using this service as of tomorrow morning as it really is a great feature to use if the areas in which you are looking to rent are in high demand.
PrivateProperty.co.za's reply10 Mar 2015, 21:19
Official
Hello cilliev123,
I'm really sorry to hear you have struggled to pay for this service. It just seems very strange that even with 3 different credit cards you struggled to conclude a transaction. I do know that our IT Department investigated the problem for you on the date you mention above and were unable to replicate the issue - I would like to offer you the benefit of the service free-of-charge if it would still be of benefit to you. I will correspond with you directly to ensure that we can get you using this service as of tomorrow morning as it really is a great feature to use if the areas in which you are looking to rent are in high demand.
I'm really sorry to hear you have struggled to pay for this service. It just seems very strange that even with 3 different credit cards you struggled to conclude a transaction. I do know that our IT Department investigated the problem for you on the date you mention above and were unable to replicate the issue - I would like to offer you the benefit of the service free-of-charge if it would still be of benefit to you. I will correspond with you directly to ensure that we can get you using this service as of tomorrow morning as it really is a great feature to use if the areas in which you are looking to rent are in high demand.