DC
Don C
1 reviews | Active since May 2024
26 Nov 2024, 10:48
High priced, poorly repaired accident damaged vehicles
You t have a telescopic eyesight in order to see the nonsense inventory they have there Poorly repaired accident damaged cars, high prices. They respray vehicles and sell them as immaculate. They are not transparent about their charges and don’t even have the decency to service their cars before delivery. I bought two cars from this dealership and the they have both proven to be bad investments. Oversprays, machenical faults, the list just goes on. Unfortunately for some of us, it’s only when it’s time to trade in that you realise how much they *****ed you over. The salesman pocketed my complaints and never informed management. I do not recommend purchasing from them.
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Pristine Motors's replyOfficial
28 Nov 2024, 10:57Good day, Don,
Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience and disappointment you have experienced. As we discussed during our phone conversation yesterday, we truly value your insights and are committed to finding a solution that not only helps mitigate your loss but also rebuilds your trust in our company.
Your willingness to point out areas where we fell short is appreciated, and we want to assure you that we are taking this matter very seriously. We will implement disciplinary measures where necessary and have already begun plans for extensive training to ensure our team delivers the level of service and transparency that all our clients deserve.
We understand the concerns that come with purchasing a used vehicle, and we remain committed to improving our processes and providing the best possible vehicles and service moving forward.
Thank you once again for your patience and feedback. We look forward to working with you to make things right.
Kind regards,
Nazeem Badat
Director
Pristine motors
Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience and disappointment you have experienced. As we discussed during our phone conversation yesterday, we truly value your insights and are committed to finding a solution that not only helps mitigate your loss but also rebuilds your trust in our company.
Your willingness to point out areas where we fell short is appreciated, and we want to assure you that we are taking this matter very seriously. We will implement disciplinary measures where necessary and have already begun plans for extensive training to ensure our team delivers the level of service and transparency that all our clients deserve.
We understand the concerns that come with purchasing a used vehicle, and we remain committed to improving our processes and providing the best possible vehicles and service moving forward.
Thank you once again for your patience and feedback. We look forward to working with you to make things right.
Kind regards,
Nazeem Badat
Director
Pristine motors
Pristine Motors's reply28 Nov 2024, 10:57
Official
Good day, Don,
Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience and disappointment you have experienced. As we discussed during our phone conversation yesterday, we truly value your insights and are committed to finding a solution that not only helps mitigate your loss but also rebuilds your trust in our company.
Your willingness to point out areas where we fell short is appreciated, and we want to assure you that we are taking this matter very seriously. We will implement disciplinary measures where necessary and have already begun plans for extensive training to ensure our team delivers the level of service and transparency that all our clients deserve.
We understand the concerns that come with purchasing a used vehicle, and we remain committed to improving our processes and providing the best possible vehicles and service moving forward.
Thank you once again for your patience and feedback. We look forward to working with you to make things right.
Kind regards,
Nazeem Badat
Director
Pristine motors
Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience and disappointment you have experienced. As we discussed during our phone conversation yesterday, we truly value your insights and are committed to finding a solution that not only helps mitigate your loss but also rebuilds your trust in our company.
Your willingness to point out areas where we fell short is appreciated, and we want to assure you that we are taking this matter very seriously. We will implement disciplinary measures where necessary and have already begun plans for extensive training to ensure our team delivers the level of service and transparency that all our clients deserve.
We understand the concerns that come with purchasing a used vehicle, and we remain committed to improving our processes and providing the best possible vehicles and service moving forward.
Thank you once again for your patience and feedback. We look forward to working with you to make things right.
Kind regards,
Nazeem Badat
Director
Pristine motors